Middle of this week, I will be posting an interesting note on IRCTC – India’s largest ecommerce site. If you have used IRCTC, you will find it worth reading. If you have not used it, you might want to try it out after reading the post.
In any case, I would like to hear your opinions on IRCTC! Go ahead, comment on this post.
Would love to see it! What are the topics you are suppose to include in that article?
I first booked my Mumbai – Pune ticket at irctc on 4th June 06. I have used the service 3 times since then and found it one of the useful e-commerce sites. It may not be the most usable site I have ever used, but I am satisfied as I can search for the train, book a ticket and pay.
To sum up what makes it different, even if it’s a government site in just 2 words…
It works.
Agree with Shantanu.
It works. Its bad Interface but..It works!
No need to worry abt that long queues and slowly working cobol based old softwares.
Take a print-out and you are ready to go.
It has also removed all those “third party agents”.
Congratulations!
For the past 3 years I ve used IRCTC extensively and I find it very effective – no more long queues and frustrating downtime with systems. Whats more, the Auto upgrade feature actually works!
Now all they need is a Live Chat assistance to help customers with their queries/doubts!