10 Tips to Effectively Handle Conference Calls with Customers We work on outsourced software development projects. One of the biggest challenges in that is to communicate effectively. We started having weekly telephone calls with customers to improve project execution. Here are some tips on drastically improving your effectiveness of handling conference calls with customers. Connection: Have the number to call handy. And an alternate […]
4 Sure Steps to Calm Down an Irate Customer What do we normally do when we hear from an irate customer? The first reaction is to justify our position. No matter how much we say that “we understand your concern”, what we really do, is save ourselves. Look back at the last time you dealt with an unhappy client. What you did, and what […]
8 Traits To Be Great If you could relive yesterday, how would you live it? What will you do? What will you avoid? Most of us will try to do more and be better if we could relive yesterday. We desire to accomplish more. Like we saw last month, you can be more productive by creating good habits and rejecting […]
FWA Theater – clean design, great videos Vaishali told me about the FWA Theater. It has a clean interface and a collection of good videos. Some of them amazed me, some of them made me laugh. Go to the Best of FWA and watch the Kitkat Ad or the Nissan Stunt! I think you will like it! Nice use of RIA!
Naturopathy Principles It’s been more than two weeks that we are back from Uruli Kanchan Nisargopachar Ashram. I wanted to write a lot about it, but have been so busy with work that I haven’t written anything! Overall, the experience was great. Taught many things about health and fitness. And rejuvenated the mind and body! Here are […]
